FAQ

Frequently Asked Questions

Here are answers to the questions we are asked most often.

01

Products

Q. How strong are ecorevo tiles?
A.

We manufacture them to the same standards as regular tiles. Strength can vary slightly depending on the raw material, so we carry out strength tests when needed.

Q. Are the recycled raw materials safe?
A.

We use only materials that contain no harmful substances. We check at every stage. If we have any concern about a material, we do not use it and test it again.

Q. Why are some tiles more expensive?
A.

Because there are more steps in the process, such as removing foreign matter from the raw material, crushing it, and adjusting the mix.

Q. Can I get a sample of a product in the catalog?
A.

Yes. We send physical samples of Toya and Akatsuki free of charge. For Moltenova Capa, we offer color samples (physical samples are available for a fee). Please request samples through the contact form.

02

Materials and co-development

Q. Can any type of waste be made into tiles?
A.

No. We mainly work with inorganic materials. We cannot accept organic materials such as paper and cloth, materials that contain harmful substances, or materials that could affect our manufacturing equipment. Even for inorganic materials, we confirm through testing whether they are safe and suitable as raw materials.

Q. What kinds of industries send inquiries?
A.

We receive inquiries from a wide range of fields, including telecommunications, manufacturing, and local governments.

Q. Can tiles removed during demolition work be reused?
A.

Yes, they can. However, if they are heavily soiled or contain many impurities, removing them may incur additional costs.

Q. Can you store finished tiles as stock for us?
A.

Except for standard products listed in the catalog, we do not keep stock as a rule. For custom orders, please contact us.

Can’t find your answer? Please contact us.

Our team will review your inquiry and get back to you.

Contact Us